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What our Customers say...
Testimonials
I was very impressed with how fast they came to fix water damage at my apartment building after a sprinkler broke on the second floor. The team worked for a few days, but they were friendly the whole time and answered all my questions.
Highly recommend
Fast response above and beyond the call of duty. Daniel and Joseph have been great
I can not say enough about the integrity and work ethic of this company. I dealt with Daniel llie and he was wonderful. He arrived and was ready to do the water/sewage removal from under our home as we had a sewage leak. He reassessed the situation under the house and told me that there wasn't anything for him to remove as the plumbers that replaced pipes and lines did such a good job they removed the sewage water as well. Daniel could easily have told me something still needed to be done and I never would have known the difference. Instead with integrity honesty and good character he said nothing needs to be done. I appreciated that sooo much after the stressful situation with the leak to begin with. I highly recommend this company and if ever need them again their my first call. Tk u again Daniel !
Daniel & his team are professional, on time, honest, excellent work & best affordable price :) I would highly recommend Daniel at SERVPRO Garden Grove to neighbors & friends :)
I have been working with this SERVPRO office for over 4 months. I am impressed with their professionalism, communication, service, and quality. Daniel, Estera, and the rest of the team are extremely responsive and efficient. They work like a well-oiled machine and always go above and beyond for their clients. If you have high standards, this SERVPRO will exceed all expectations. The team is so knowledgeable and willing to work at all hours of the day to ensure they properly complete the job.
These guys are amazing!! When I initially called to set up an appointment, Daniel with SERVPRO was at my house in 30 minutes. He inspected the issue and was extremely knowledgeable and let me know exactly what to expect. He was honest and so helpful which definitely put mind at ease. Always available when I had questions even after the inspection was completed. I haven't experienced this type of customer service in years and I would definitely recommend SERVPRO to anybody who needs help with this kind of issue. SERVPRO--Do whatever you can to keep Daniel on your team. He is definitely an asset to your company
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Incredibly impressed with SERVPRO! We had a flooding incident and Daniel has been nothing but helpfully the entire time. He showed up the same day for inspection and within a week the carpet was removed and the flooring was repaired. Daniel and his crew were EXCELLENT. They were very professional and informational. Daniel exceeded our expectation. He was efficient and friendly, and I was comfortable welcoming them into my home. They are certainly deserving of a excellent review. I highly recommend their services.
Service: Water damage cleanup
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Incredible experience, they showed up on time even though I called later in the night as it was an emergency. They provided quick repairs and were very communicative. I highly recommend!
Services: Sewage cleanup, Flooring, Clean carpet, Fire damage cleanup & repair
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
My husband and I just purchase this home that we have been eyeing on the market for awhile now. We were able to buy our DREAM HOME!!!! We went through escrow and closed out on the home a few months ago. As we were in the process of moving out things from one house to another. We noticed and leak coming from the upstairs bathroom leaking down into downstairs. We couldn’t figure out what was leaking at first.
Once we called Daniel from SERVPRO, he was very helpful and came quick to check out the house. Daniel was very professional and informative when we had questions. He helped us fix our dream home.
Daniel informed us that one of the pipes from the bathroom had burst and was leaking down into the laundry, bedroom, kitchen, and living room.
After about 2 weeks Daniel and his crew finished the house and made it look ten times better than before. I would highly recommend anyone who has any issues to call this company and ask for Daniel to help with any water damage and plumbing issues.
Positive: Professionalism, Punctuality, Quality, Responsiveness
I had a positive experience with their services. Daniel is very helpful and answered all my questions. They are quick to respond and I really appreciated that.
Daniel Ilie was very helpful! I highly recommend! The process was so easy and really great service!
Service: Fire damage cleanup & repair
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Daniel is wonderful.. very professional with a caring spirit. Because of him, I’d recommend using this company.. great job Danny!
Great service
We discovered mold on our ceiling on the first floor caused by a leaking pipe from a sink from the bathroom above. We were referred to SERVPRO by our insurance agent who expressed that he had worked with them before and highly recommended them. We called them and their agent Daniel Ilie was assigned to us. From the outset Daniel took the time to explain the situation and calm our fears. Upon completion of the mold remediation, Daniel explained the process to rebuild the bathroom vanity and ceiling repair. Everything went without a hitch and ended in a timely manner. Daniel was professional, skilled and courteous and we would not hesitate to request him again.
(Translated by Google) I vote daniel the best of the best service. Of the year 2020.
(Original)
I vote daniel th? best of th? best service. Of th? year 2020.
When we discovered water in the carpet of an upstairs bedroom after recent rain storms, we called SERVPRO of Garden Grove/West Stanton. Daniel came to our house that afternoon, identified water in the walls of both the bedroom and adjoining bathroom, found a hole in our roof that was the cause of the problem, and started the drying process. He took photos of the problem areas and moisture readings that I was able to forward to our insurance company to assist in making a claim. The next day Daniel and his partner moved furniture out of the bedroom and removed the wet carpet pad and some drywall and wet insulation in order to allow the floor boards and structural wood to dry properly. Daniel has been professional, informative, courteous and friendly throughout the process and plans to be present when the insurance company’s third-party inspection takes place. Daniel and SERVPRO have helped give us peace of mind in otherwise stressful circumstances. We are so grateful to them!
My kitchen stove caught on fire when my wife was cooking food. The next day I call SERVPRO within one hour, they came and did an inspection. They came, cleaned up the mess within two days.
I am happy that my relative recommended them to me. They cleaned up my home after I had a minor water damage. During the storm I had a roof leakage.They did an amazing job. Thank you SERVPRO!
So happy with their services, the staff and their crew are beyond professional and helpful. They took on a big job at my house and they finished right on time. They are reliable, 5 well deserved stars.
The level of service, professionalism, respect and courteousness are wonderful.
SERVPRO did a great cleaning job.
Staff was very helpful and explained everything to us.
Keep up with the good work ethics.
All the on-site personnel that were here were very prompt, efficient and courteous. They are an asset to your company.
Your technicians are great! They are very good at communicating.
They did an great job! I recommend.
The SERVPRO team was amazing they were very professional and fast. These people are so good at what they do they make your time of sorrow pass with less pain and suffering. The team leader Diego was always punctual and courteous. I am very happy with SERVPRO I would recommend them to anyone who is in need of great company.
Great service. I had a pleasant experience with SERVPRO of Garden Grove. They truly portray what the company stands for. I hired them for fire damage for my business. I was expecting my business to stay closed for months. They finished the work fast and I was able to open within a few weeks. 5 well deserved stars!
My bathroom walls had mold on it. Having a little kid in the house, I needed to have this resolved ASAP. I called them and they came quick. They checked out the bathroom and did a few tests. It was definitely mold. They gave me a game plan and started the work the following day. It's been a few weeks and the mold is completely gone. I am so happy I called them.
When I was in complete panic mode, SERVPRO came to the rescue! The unit above my condo has a pipe burst and it just so happened that the water trickled down from my ceiling to the wooden floors. It damaged a lot of my personal belongings, too. I mean, there was a lot of water! I called my renters insurance and told them what had happened. They worked with SERVPRO to make sure everything went smoothly. A few weeks later and my house looks brand new. You would never think that there was water damage in my home. I will forever be thankful to such an amazing team! Thank you guys so much. I appreciate your professional and hard work. 5 well-deserved stars!!!
I had smoke and soot in my house and needed it to be cleaned. I hired SERVPRO through my home insurance. It was so easy to work with them. The crew was so professional and healthful. They kept in contact with me the entire time. I recommend them.